Privacy PolicyLink to heading

Last updated: June 13, 2026

Yuzu Labs ("Yuzu," "we," "us," or "our") provides software that helps teams turn sales conversations, emails, CRM records, and related business context into useful follow-up, content, and deal intelligence.

This page explains the categories of information we collect, how we use it, and how to contact us about privacy requests. It is a practical summary for the Yuzu marketing site and product, and it may change as the product changes.

Information we collectLink to heading

We collect information people provide directly, such as names, work emails, company names, form submissions, scheduling details, and messages sent to Yuzu.

Customers may also connect business systems such as CRMs, call recorders, notetakers, calendars, email systems, or storage providers. When they do, Yuzu processes the customer-authorized records needed to provide the service, which may include call recordings, transcripts, emails, notes, deal metadata, contacts, account information, and generated outputs.

We also collect ordinary website and product usage data, such as device, browser, IP address, pages viewed, feature interactions, timestamps, and diagnostic logs.

How we use informationLink to heading

We use information to operate Yuzu, provide requested features, generate customer-authorized outputs, respond to inquiries, schedule calls, improve reliability and product quality, protect the service, prevent abuse, and comply with legal obligations.

How information is sharedLink to heading

We share information with service providers that help us host, secure, support, analyze, or deliver Yuzu. We also share information with integrations that a customer authorizes, and when needed for legal, security, or business-transfer reasons.

We do not treat customer conversation data as public content. Access is limited to what is needed to provide and support the service.

Google user data (Gmail and Calendar)Link to heading

When you connect a Google account, Yuzu requests only the scopes needed to provide its features. For Gmail: gmail.send, to send the follow-up emails you approve, and gmail.readonly, to detect replies to those emails so your deal timeline stays current. For Google Calendar: calendar.events, to sync meetings related to your deals onto your timeline and to create or update meetings you schedule through Yuzu. Yuzu accesses only the email and calendar events related to your sales workflow.

Yuzu's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we do not use Google user data for advertising, we do not sell it, and we do not transfer it to others except as needed to provide or improve these features, to comply with applicable law, or in connection with a merger or acquisition. We do not allow humans to read your Google user data unless you give consent to view specific messages, it is necessary for security purposes or to comply with applicable law, or the data has been aggregated and anonymized for internal operations.

RetentionLink to heading

We keep information for as long as needed to provide Yuzu, maintain records, resolve disputes, enforce agreements, and meet legal obligations. Customers may request deletion or export of their information, subject to contractual and legal limits.

SecurityLink to heading

We use administrative, technical, and organizational safeguards designed to protect information. No internet service is perfectly secure, but we work to reduce risk and respond quickly when something needs attention.

Your choicesLink to heading

You can contact us to request access, correction, deletion, export, or restriction of personal information. Depending on where you live and the relationship we have with your organization, some requests may need to go through your employer or another Yuzu customer administrator.

ContactLink to heading

Questions or privacy requests can be sent to emmie@yuzulabs.io.